How to Handle Questions & Answers – presentation skills #wacky #wordies #answers


#answer questions

#

1998 LJL Seminars


http://www.ljlseminars.com

pdf version Tweet

Many presentations today are followed up with a question and answer period. To some people this can be the most exciting part of the presentation. To others it can be their worst nightmare. In fact, there are some presenters who purposely avoid the question and answer period all together. Below I have provided a 5 step approach to handling questions along with some additional tips to make your next question and answer session go smoother.

  • Listen to the entire question Listen to the entire question BEFORE you begin to answer any questions. Too many people start responding to a question before the entire question is even asked. Not waiting to hear the entire questions can result in you providing a response which had nothing to do with the question. Force yourself to LISTEN to the entire question and make sure you understand the question.
  • Pause and allow yourself time to value the question and listener. REPEAT the question out load so the entire audience can hear it. It is important that everyone “hear” the question or the answer you provide may not make sense to some of the people. By repeating the question, this will allow you some additional time to evaluate the question and formulate a response.
  • Credit The Person for asking the question. You may say something like, “That was a great question” or, “Glad you asked that question” or even, “I get asked that question by many people”. One word of caution. If you credit one person with asking a question, be sure to credit EVERYONE for asking a question. You don’t want people to feel their question was not as important.
  • Respond to the Question honestly and the best you can. If you do NOT know an answer to a question, do not try to fake it. Be honest, and tell them you do not know but DO promise to research the answer for them and DO get back to them.
  • Bridge to the next question by asking them a question. “Does that answer your question?”, “Is that the kind of information you were looking for?”. This is critical. Once they respond to you, “YES” you now have permission to go on to the next person. This also gives them one more opportunity to say, “No” and allow them to clarify their question more by asking it again.

    Additional Tips on Handling Questions

    A. Ask people to stand up when they ask a question. This does two things: (1) It shows you more readily who is asking the question, and (2) It make it easier for the audience to also hear the question.

    B. Have small sheets of paper available for people to write down their questions during your presentation. They may forget what they were going to ask earlier.

    C. Allow people to pass the questions to you if they feel uncomfortable standing up and asking the question out loud. This gives the person who truly wants to ask a question an option.

    D. Always repeat the question – this does three things: (1) it makes sure you understood the question, (2) it gives you a chance to value the question and think of an answer, and (3) it assures the other people in the audience can hear the question since you are facing them.

    E. Always take time to think “before” you answer all questions. This allows you time to think, especially for those difficult questions. Do the same for those questions you readily know the answer for. Responding too quickly to those questions you are most comfortable with will only bring attention to those questions you do not.

    F. Have a pencil and paper available for you to write down questions you can’t answer. You select someone to record the questions on paper. This way, you can properly follow up with the person who asked the question you couldn’t answer. Be sure to get their name & phone number or address. Promise to get back to them and DO get back to them.


  • First Answering Service Let Us Handle Your Calls #24 #hour #answering #service


    #answering service

    #

    Call Today: 1-800-500-5020

    We handle all the calls you can t for only $39 per month!

    Having a live person to answer your calls, can mean the difference between your client choosing you, or calling your competitor.

    • US-based operators available 24/7.
    • Calls answered in three rings or less that s fast!.
    • Receive your messages via text, email or fax.
    • No set-up or programming fees for your phone script.

    Why use an answering service?

    The most beneficial aspect of our phone answering service is that it provides both existing and potential customers with the ability to communicate with a company during its off-hours. Most small businesses do not stay open 24 hours a day, seven days a week, making it pertinent that clients still have a point of contact to speak with a representative about their inquiries; this is exactly what a business gets when it implements our affordable answering management service .

    Unanswered calls lead to missed opportunities. Customers don t want to speak to a machine they want to talk to a human being. For proof, look no further than the 2011 study by Consumer Reports the devil is always in the data.

    On a scale of 1 to 10, with 10 being the most irritable, consumers ranked the inability to get a human agent on the phone at 8.9. When multi-step processes are required, consumers rated the process at an irritability level of 8.5.

    For comparison purposes, consumers rated pushy in-store salespeople at 8.2 meaning dealing with a pushy salesperson is less annoying than not being able to get a human on the phone!

    Relying on voicemail creates a whole new set of problems. The main one: A lot of callers will not leave you a message. Why should they wait for you when they can quickly and easily get in touch with one of your competitors.

    When the matter is urgent or time sensitive, it s common for callers to select the first company they can get in touch with. If they can t get in touch with someone, they move down the list, and you ve lost them for good. Our service gives you a higher-quality alternative to the often robotic and inefficient voicemail.

    With our telephone answering, you can focus on the things you do best, and not have to worry about missed calls.

    Our Affordable Answering Plans have your back

    How does the process work? If your unavailable to answer the phone, the caller is automatically rerouted to one of our helpful operators. The operate greets the caller using your script, and then takes a message and phone number. That message is then forwarded to you by text, email or fax (your choice). From there you can make a decision to respond immediately if deemed necessary. Depending on the matter, simply reaching out to the customer via email may be acceptable just to let them know they ve been heard.

    If you or your employees are too busy to answer the phone, or if you get slammed with multiple calls, or if a customer calls your business after it s closed for the day, you don t have to worry that you lost a caller to a competitor because he or she was unable to reach you. All callers are handled with TLC so you don t lose business due to call overload.

    Starting at only $39 per month, our service is among the most affordable in the industry.

    Our service to you can t be beat

    A friendly, US-based operator – not an automated system or overseas contractor answers your missed calls with professionalism and courtesy.

    Our answering service is great for offices in need of an affordable answer to missed calls. With our call service, your current clients and hopefuls will not be handled by an impersonal recorded voice, busy signal or never-ending rings.

    Ready to get started?

    Sign up for our service below or contact us if you have additional questions before making your decision:


    How to Handle Questions & Answers – presentation skills #instant #answers #to


    #answer questions

    #

    1998 LJL Seminars


    http://www.ljlseminars.com

    pdf version Tweet

    Many presentations today are followed up with a question and answer period. To some people this can be the most exciting part of the presentation. To others it can be their worst nightmare. In fact, there are some presenters who purposely avoid the question and answer period all together. Below I have provided a 5 step approach to handling questions along with some additional tips to make your next question and answer session go smoother.

  • Listen to the entire question Listen to the entire question BEFORE you begin to answer any questions. Too many people start responding to a question before the entire question is even asked. Not waiting to hear the entire questions can result in you providing a response which had nothing to do with the question. Force yourself to LISTEN to the entire question and make sure you understand the question.
  • Pause and allow yourself time to value the question and listener. REPEAT the question out load so the entire audience can hear it. It is important that everyone “hear” the question or the answer you provide may not make sense to some of the people. By repeating the question, this will allow you some additional time to evaluate the question and formulate a response.
  • Credit The Person for asking the question. You may say something like, “That was a great question” or, “Glad you asked that question” or even, “I get asked that question by many people”. One word of caution. If you credit one person with asking a question, be sure to credit EVERYONE for asking a question. You don’t want people to feel their question was not as important.
  • Respond to the Question honestly and the best you can. If you do NOT know an answer to a question, do not try to fake it. Be honest, and tell them you do not know but DO promise to research the answer for them and DO get back to them.
  • Bridge to the next question by asking them a question. “Does that answer your question?”, “Is that the kind of information you were looking for?”. This is critical. Once they respond to you, “YES” you now have permission to go on to the next person. This also gives them one more opportunity to say, “No” and allow them to clarify their question more by asking it again.

    Additional Tips on Handling Questions

    A. Ask people to stand up when they ask a question. This does two things: (1) It shows you more readily who is asking the question, and (2) It make it easier for the audience to also hear the question.

    B. Have small sheets of paper available for people to write down their questions during your presentation. They may forget what they were going to ask earlier.

    C. Allow people to pass the questions to you if they feel uncomfortable standing up and asking the question out loud. This gives the person who truly wants to ask a question an option.

    D. Always repeat the question – this does three things: (1) it makes sure you understood the question, (2) it gives you a chance to value the question and think of an answer, and (3) it assures the other people in the audience can hear the question since you are facing them.

    E. Always take time to think “before” you answer all questions. This allows you time to think, especially for those difficult questions. Do the same for those questions you readily know the answer for. Responding too quickly to those questions you are most comfortable with will only bring attention to those questions you do not.

    F. Have a pencil and paper available for you to write down questions you can’t answer. You select someone to record the questions on paper. This way, you can properly follow up with the person who asked the question you couldn’t answer. Be sure to get their name & phone number or address. Promise to get back to them and DO get back to them.


  • First Answering Service Let Us Handle Your Calls #answers #for #homework


    #answering service

    #

    Call Today: 1-800-500-5020

    We handle all the calls you can t for only $39 per month!

    Having a live person to answer your calls, can mean the difference between your client choosing you, or calling your competitor.

    • US-based operators available 24/7.
    • Calls answered in three rings or less that s fast!.
    • Receive your messages via text, email or fax.
    • No set-up or programming fees for your phone script.

    Why use an answering service?

    The most beneficial aspect of our phone answering service is that it provides both existing and potential customers with the ability to communicate with a company during its off-hours. Most small businesses do not stay open 24 hours a day, seven days a week, making it pertinent that clients still have a point of contact to speak with a representative about their inquiries; this is exactly what a business gets when it implements our affordable answering management service .

    Unanswered calls lead to missed opportunities. Customers don t want to speak to a machine they want to talk to a human being. For proof, look no further than the 2011 study by Consumer Reports the devil is always in the data.

    On a scale of 1 to 10, with 10 being the most irritable, consumers ranked the inability to get a human agent on the phone at 8.9. When multi-step processes are required, consumers rated the process at an irritability level of 8.5.

    For comparison purposes, consumers rated pushy in-store salespeople at 8.2 meaning dealing with a pushy salesperson is less annoying than not being able to get a human on the phone!

    Relying on voicemail creates a whole new set of problems. The main one: A lot of callers will not leave you a message. Why should they wait for you when they can quickly and easily get in touch with one of your competitors.

    When the matter is urgent or time sensitive, it s common for callers to select the first company they can get in touch with. If they can t get in touch with someone, they move down the list, and you ve lost them for good. Our service gives you a higher-quality alternative to the often robotic and inefficient voicemail.

    With our telephone answering, you can focus on the things you do best, and not have to worry about missed calls.

    Our Affordable Answering Plans have your back

    How does the process work? If your unavailable to answer the phone, the caller is automatically rerouted to one of our helpful operators. The operate greets the caller using your script, and then takes a message and phone number. That message is then forwarded to you by text, email or fax (your choice). From there you can make a decision to respond immediately if deemed necessary. Depending on the matter, simply reaching out to the customer via email may be acceptable just to let them know they ve been heard.

    If you or your employees are too busy to answer the phone, or if you get slammed with multiple calls, or if a customer calls your business after it s closed for the day, you don t have to worry that you lost a caller to a competitor because he or she was unable to reach you. All callers are handled with TLC so you don t lose business due to call overload.

    Starting at only $39 per month, our service is among the most affordable in the industry.

    Our service to you can t be beat

    A friendly, US-based operator – not an automated system or overseas contractor answers your missed calls with professionalism and courtesy.

    Our answering service is great for offices in need of an affordable answer to missed calls. With our call service, your current clients and hopefuls will not be handled by an impersonal recorded voice, busy signal or never-ending rings.

    Ready to get started?

    Sign up for our service below or contact us if you have additional questions before making your decision:


    How to Handle Questions & Answers – presentation skills #ask #any #question


    #answer questions

    #

    1998 LJL Seminars


    http://www.ljlseminars.com

    pdf version Tweet

    Many presentations today are followed up with a question and answer period. To some people this can be the most exciting part of the presentation. To others it can be their worst nightmare. In fact, there are some presenters who purposely avoid the question and answer period all together. Below I have provided a 5 step approach to handling questions along with some additional tips to make your next question and answer session go smoother.

  • Listen to the entire question Listen to the entire question BEFORE you begin to answer any questions. Too many people start responding to a question before the entire question is even asked. Not waiting to hear the entire questions can result in you providing a response which had nothing to do with the question. Force yourself to LISTEN to the entire question and make sure you understand the question.
  • Pause and allow yourself time to value the question and listener. REPEAT the question out load so the entire audience can hear it. It is important that everyone “hear” the question or the answer you provide may not make sense to some of the people. By repeating the question, this will allow you some additional time to evaluate the question and formulate a response.
  • Credit The Person for asking the question. You may say something like, “That was a great question” or, “Glad you asked that question” or even, “I get asked that question by many people”. One word of caution. If you credit one person with asking a question, be sure to credit EVERYONE for asking a question. You don’t want people to feel their question was not as important.
  • Respond to the Question honestly and the best you can. If you do NOT know an answer to a question, do not try to fake it. Be honest, and tell them you do not know but DO promise to research the answer for them and DO get back to them.
  • Bridge to the next question by asking them a question. “Does that answer your question?”, “Is that the kind of information you were looking for?”. This is critical. Once they respond to you, “YES” you now have permission to go on to the next person. This also gives them one more opportunity to say, “No” and allow them to clarify their question more by asking it again.

    Additional Tips on Handling Questions

    A. Ask people to stand up when they ask a question. This does two things: (1) It shows you more readily who is asking the question, and (2) It make it easier for the audience to also hear the question.

    B. Have small sheets of paper available for people to write down their questions during your presentation. They may forget what they were going to ask earlier.

    C. Allow people to pass the questions to you if they feel uncomfortable standing up and asking the question out loud. This gives the person who truly wants to ask a question an option.

    D. Always repeat the question – this does three things: (1) it makes sure you understood the question, (2) it gives you a chance to value the question and think of an answer, and (3) it assures the other people in the audience can hear the question since you are facing them.

    E. Always take time to think “before” you answer all questions. This allows you time to think, especially for those difficult questions. Do the same for those questions you readily know the answer for. Responding too quickly to those questions you are most comfortable with will only bring attention to those questions you do not.

    F. Have a pencil and paper available for you to write down questions you can’t answer. You select someone to record the questions on paper. This way, you can properly follow up with the person who asked the question you couldn’t answer. Be sure to get their name & phone number or address. Promise to get back to them and DO get back to them.


  • First Answering Service Let Us Handle Your Calls #answer #helmets


    #answering service

    #

    Call Today: 1-800-500-5020

    We handle all the calls you can t for only $39 per month!

    Having a live person to answer your calls, can mean the difference between your client choosing you, or calling your competitor.

    • US-based operators available 24/7.
    • Calls answered in three rings or less that s fast!.
    • Receive your messages via text, email or fax.
    • No set-up or programming fees for your phone script.

    Why use an answering service?

    The most beneficial aspect of our phone answering service is that it provides both existing and potential customers with the ability to communicate with a company during its off-hours. Most small businesses do not stay open 24 hours a day, seven days a week, making it pertinent that clients still have a point of contact to speak with a representative about their inquiries; this is exactly what a business gets when it implements our affordable answering management service .

    Unanswered calls lead to missed opportunities. Customers don t want to speak to a machine they want to talk to a human being. For proof, look no further than the 2011 study by Consumer Reports the devil is always in the data.

    On a scale of 1 to 10, with 10 being the most irritable, consumers ranked the inability to get a human agent on the phone at 8.9. When multi-step processes are required, consumers rated the process at an irritability level of 8.5.

    For comparison purposes, consumers rated pushy in-store salespeople at 8.2 meaning dealing with a pushy salesperson is less annoying than not being able to get a human on the phone!

    Relying on voicemail creates a whole new set of problems. The main one: A lot of callers will not leave you a message. Why should they wait for you when they can quickly and easily get in touch with one of your competitors.

    When the matter is urgent or time sensitive, it s common for callers to select the first company they can get in touch with. If they can t get in touch with someone, they move down the list, and you ve lost them for good. Our service gives you a higher-quality alternative to the often robotic and inefficient voicemail.

    With our telephone answering, you can focus on the things you do best, and not have to worry about missed calls.

    Our Affordable Answering Plans have your back

    How does the process work? If your unavailable to answer the phone, the caller is automatically rerouted to one of our helpful operators. The operate greets the caller using your script, and then takes a message and phone number. That message is then forwarded to you by text, email or fax (your choice). From there you can make a decision to respond immediately if deemed necessary. Depending on the matter, simply reaching out to the customer via email may be acceptable just to let them know they ve been heard.

    If you or your employees are too busy to answer the phone, or if you get slammed with multiple calls, or if a customer calls your business after it s closed for the day, you don t have to worry that you lost a caller to a competitor because he or she was unable to reach you. All callers are handled with TLC so you don t lose business due to call overload.

    Starting at only $39 per month, our service is among the most affordable in the industry.

    Our service to you can t be beat

    A friendly, US-based operator – not an automated system or overseas contractor answers your missed calls with professionalism and courtesy.

    Our answering service is great for offices in need of an affordable answer to missed calls. With our call service, your current clients and hopefuls will not be handled by an impersonal recorded voice, busy signal or never-ending rings.

    Ready to get started?

    Sign up for our service below or contact us if you have additional questions before making your decision:


    How to Handle Questions & Answers – presentation skills #peters #answer


    #answer questions

    #

    1998 LJL Seminars


    http://www.ljlseminars.com

    pdf version Tweet

    Many presentations today are followed up with a question and answer period. To some people this can be the most exciting part of the presentation. To others it can be their worst nightmare. In fact, there are some presenters who purposely avoid the question and answer period all together. Below I have provided a 5 step approach to handling questions along with some additional tips to make your next question and answer session go smoother.

  • Listen to the entire question Listen to the entire question BEFORE you begin to answer any questions. Too many people start responding to a question before the entire question is even asked. Not waiting to hear the entire questions can result in you providing a response which had nothing to do with the question. Force yourself to LISTEN to the entire question and make sure you understand the question.
  • Pause and allow yourself time to value the question and listener. REPEAT the question out load so the entire audience can hear it. It is important that everyone “hear” the question or the answer you provide may not make sense to some of the people. By repeating the question, this will allow you some additional time to evaluate the question and formulate a response.
  • Credit The Person for asking the question. You may say something like, “That was a great question” or, “Glad you asked that question” or even, “I get asked that question by many people”. One word of caution. If you credit one person with asking a question, be sure to credit EVERYONE for asking a question. You don’t want people to feel their question was not as important.
  • Respond to the Question honestly and the best you can. If you do NOT know an answer to a question, do not try to fake it. Be honest, and tell them you do not know but DO promise to research the answer for them and DO get back to them.
  • Bridge to the next question by asking them a question. “Does that answer your question?”, “Is that the kind of information you were looking for?”. This is critical. Once they respond to you, “YES” you now have permission to go on to the next person. This also gives them one more opportunity to say, “No” and allow them to clarify their question more by asking it again.

    Additional Tips on Handling Questions

    A. Ask people to stand up when they ask a question. This does two things: (1) It shows you more readily who is asking the question, and (2) It make it easier for the audience to also hear the question.

    B. Have small sheets of paper available for people to write down their questions during your presentation. They may forget what they were going to ask earlier.

    C. Allow people to pass the questions to you if they feel uncomfortable standing up and asking the question out loud. This gives the person who truly wants to ask a question an option.

    D. Always repeat the question – this does three things: (1) it makes sure you understood the question, (2) it gives you a chance to value the question and think of an answer, and (3) it assures the other people in the audience can hear the question since you are facing them.

    E. Always take time to think “before” you answer all questions. This allows you time to think, especially for those difficult questions. Do the same for those questions you readily know the answer for. Responding too quickly to those questions you are most comfortable with will only bring attention to those questions you do not.

    F. Have a pencil and paper available for you to write down questions you can’t answer. You select someone to record the questions on paper. This way, you can properly follow up with the person who asked the question you couldn’t answer. Be sure to get their name & phone number or address. Promise to get back to them and DO get back to them.


  • How to Handle Questions & Answers – presentation skills #bible #question #and


    #answer questions

    #

    1998 LJL Seminars


    http://www.ljlseminars.com

    pdf version Tweet

    Many presentations today are followed up with a question and answer period. To some people this can be the most exciting part of the presentation. To others it can be their worst nightmare. In fact, there are some presenters who purposely avoid the question and answer period all together. Below I have provided a 5 step approach to handling questions along with some additional tips to make your next question and answer session go smoother.

  • Listen to the entire question Listen to the entire question BEFORE you begin to answer any questions. Too many people start responding to a question before the entire question is even asked. Not waiting to hear the entire questions can result in you providing a response which had nothing to do with the question. Force yourself to LISTEN to the entire question and make sure you understand the question.
  • Pause and allow yourself time to value the question and listener. REPEAT the question out load so the entire audience can hear it. It is important that everyone “hear” the question or the answer you provide may not make sense to some of the people. By repeating the question, this will allow you some additional time to evaluate the question and formulate a response.
  • Credit The Person for asking the question. You may say something like, “That was a great question” or, “Glad you asked that question” or even, “I get asked that question by many people”. One word of caution. If you credit one person with asking a question, be sure to credit EVERYONE for asking a question. You don’t want people to feel their question was not as important.
  • Respond to the Question honestly and the best you can. If you do NOT know an answer to a question, do not try to fake it. Be honest, and tell them you do not know but DO promise to research the answer for them and DO get back to them.
  • Bridge to the next question by asking them a question. “Does that answer your question?”, “Is that the kind of information you were looking for?”. This is critical. Once they respond to you, “YES” you now have permission to go on to the next person. This also gives them one more opportunity to say, “No” and allow them to clarify their question more by asking it again.

    Additional Tips on Handling Questions

    A. Ask people to stand up when they ask a question. This does two things: (1) It shows you more readily who is asking the question, and (2) It make it easier for the audience to also hear the question.

    B. Have small sheets of paper available for people to write down their questions during your presentation. They may forget what they were going to ask earlier.

    C. Allow people to pass the questions to you if they feel uncomfortable standing up and asking the question out loud. This gives the person who truly wants to ask a question an option.

    D. Always repeat the question – this does three things: (1) it makes sure you understood the question, (2) it gives you a chance to value the question and think of an answer, and (3) it assures the other people in the audience can hear the question since you are facing them.

    E. Always take time to think “before” you answer all questions. This allows you time to think, especially for those difficult questions. Do the same for those questions you readily know the answer for. Responding too quickly to those questions you are most comfortable with will only bring attention to those questions you do not.

    F. Have a pencil and paper available for you to write down questions you can’t answer. You select someone to record the questions on paper. This way, you can properly follow up with the person who asked the question you couldn’t answer. Be sure to get their name & phone number or address. Promise to get back to them and DO get back to them.


  • How to Handle Questions & Answers – presentation skills #answer #keys


    #answer questions

    #

    1998 LJL Seminars


    http://www.ljlseminars.com

    pdf version Tweet

    Many presentations today are followed up with a question and answer period. To some people this can be the most exciting part of the presentation. To others it can be their worst nightmare. In fact, there are some presenters who purposely avoid the question and answer period all together. Below I have provided a 5 step approach to handling questions along with some additional tips to make your next question and answer session go smoother.

  • Listen to the entire question Listen to the entire question BEFORE you begin to answer any questions. Too many people start responding to a question before the entire question is even asked. Not waiting to hear the entire questions can result in you providing a response which had nothing to do with the question. Force yourself to LISTEN to the entire question and make sure you understand the question.
  • Pause and allow yourself time to value the question and listener. REPEAT the question out load so the entire audience can hear it. It is important that everyone “hear” the question or the answer you provide may not make sense to some of the people. By repeating the question, this will allow you some additional time to evaluate the question and formulate a response.
  • Credit The Person for asking the question. You may say something like, “That was a great question” or, “Glad you asked that question” or even, “I get asked that question by many people”. One word of caution. If you credit one person with asking a question, be sure to credit EVERYONE for asking a question. You don’t want people to feel their question was not as important.
  • Respond to the Question honestly and the best you can. If you do NOT know an answer to a question, do not try to fake it. Be honest, and tell them you do not know but DO promise to research the answer for them and DO get back to them.
  • Bridge to the next question by asking them a question. “Does that answer your question?”, “Is that the kind of information you were looking for?”. This is critical. Once they respond to you, “YES” you now have permission to go on to the next person. This also gives them one more opportunity to say, “No” and allow them to clarify their question more by asking it again.

    Additional Tips on Handling Questions

    A. Ask people to stand up when they ask a question. This does two things: (1) It shows you more readily who is asking the question, and (2) It make it easier for the audience to also hear the question.

    B. Have small sheets of paper available for people to write down their questions during your presentation. They may forget what they were going to ask earlier.

    C. Allow people to pass the questions to you if they feel uncomfortable standing up and asking the question out loud. This gives the person who truly wants to ask a question an option.

    D. Always repeat the question – this does three things: (1) it makes sure you understood the question, (2) it gives you a chance to value the question and think of an answer, and (3) it assures the other people in the audience can hear the question since you are facing them.

    E. Always take time to think “before” you answer all questions. This allows you time to think, especially for those difficult questions. Do the same for those questions you readily know the answer for. Responding too quickly to those questions you are most comfortable with will only bring attention to those questions you do not.

    F. Have a pencil and paper available for you to write down questions you can’t answer. You select someone to record the questions on paper. This way, you can properly follow up with the person who asked the question you couldn’t answer. Be sure to get their name & phone number or address. Promise to get back to them and DO get back to them.


  • First Answering Service Let Us Handle Your Calls #math #answers #online


    #answering service

    #

    Call Today: 1-800-500-5020

    We handle all the calls you can t for only $39 per month!

    Having a live person to answer your calls, can mean the difference between your client choosing you, or calling your competitor.

    • US-based operators available 24/7.
    • Calls answered in three rings or less that s fast!.
    • Receive your messages via text, email or fax.
    • No set-up or programming fees for your phone script.

    Why use an answering service?

    The most beneficial aspect of our phone answering service is that it provides both existing and potential customers with the ability to communicate with a company during its off-hours. Most small businesses do not stay open 24 hours a day, seven days a week, making it pertinent that clients still have a point of contact to speak with a representative about their inquiries; this is exactly what a business gets when it implements our affordable answering management service .

    Unanswered calls lead to missed opportunities. Customers don t want to speak to a machine they want to talk to a human being. For proof, look no further than the 2011 study by Consumer Reports the devil is always in the data.

    On a scale of 1 to 10, with 10 being the most irritable, consumers ranked the inability to get a human agent on the phone at 8.9. When multi-step processes are required, consumers rated the process at an irritability level of 8.5.

    For comparison purposes, consumers rated pushy in-store salespeople at 8.2 meaning dealing with a pushy salesperson is less annoying than not being able to get a human on the phone!

    Relying on voicemail creates a whole new set of problems. The main one: A lot of callers will not leave you a message. Why should they wait for you when they can quickly and easily get in touch with one of your competitors.

    When the matter is urgent or time sensitive, it s common for callers to select the first company they can get in touch with. If they can t get in touch with someone, they move down the list, and you ve lost them for good. Our service gives you a higher-quality alternative to the often robotic and inefficient voicemail.

    With our telephone answering, you can focus on the things you do best, and not have to worry about missed calls.

    Our Affordable Answering Plans have your back

    How does the process work? If your unavailable to answer the phone, the caller is automatically rerouted to one of our helpful operators. The operate greets the caller using your script, and then takes a message and phone number. That message is then forwarded to you by text, email or fax (your choice). From there you can make a decision to respond immediately if deemed necessary. Depending on the matter, simply reaching out to the customer via email may be acceptable just to let them know they ve been heard.

    If you or your employees are too busy to answer the phone, or if you get slammed with multiple calls, or if a customer calls your business after it s closed for the day, you don t have to worry that you lost a caller to a competitor because he or she was unable to reach you. All callers are handled with TLC so you don t lose business due to call overload.

    Starting at only $39 per month, our service is among the most affordable in the industry.

    Our service to you can t be beat

    A friendly, US-based operator – not an automated system or overseas contractor answers your missed calls with professionalism and courtesy.

    Our answering service is great for offices in need of an affordable answer to missed calls. With our call service, your current clients and hopefuls will not be handled by an impersonal recorded voice, busy signal or never-ending rings.

    Ready to get started?

    Sign up for our service below or contact us if you have additional questions before making your decision: