Providing MSP Technology: Wireless Services and Security
written by Mark McGarvey July 7, 2017
More and more people are looking to MSP technology to provide the services that they need. As the constant Internet attachment continues, providing secure and accessible wireless services becomes more important to your clients. Your clients are looking to use wireless hotspots and Wi-Fi connections as a marketable feature to their venues.
What Makes Wireless So Important
Venues are starting to realize how much available Internet access impacts the decisions of business people and event organizers to utilize their space. The hotels and convention centers want to be as attractive as possible to their clients, and providing wireless hotspots and Wi-Fi networks adds value. More and more of their clients are swayed by the inclusion of these features, and they want to ensure they bring in that demographic.
The Risks of Wireless
While public networks allow users to have solid, fast, and uncapped data connections, it does come with some risks. With a public system, everyone has access, which includes people who have malicious intents. With the right knowledge and skills, criminals can use public Wi-Fi to gain all kinds of information. This is a true problem faced by providers of Wi-Fi and wireless hotspots.
Keeping Safe through General MSP Services
The MSP technology available is there to help these venues keep their customers safe. As an MSP business, you provide the necessary security to mitigate the risks of unsecured and public networks. Here are some marketable services your company can offer these venues:
- Separate networks It is critical that hotels and convention centers keep their private network separate from their hot spots. With this strategy, all their confidential and protected information, like client credit card information, is not on the less secure public network.
- Firewalls and antivirus The use of firewalls and antivirus software is even more important over unsecured networks.
- Keep users up to date Software updates and patches are usually focused on removing a security flaw. Malicious users often exploit these flaws, and unpatched devices are at a greater risk.
- Compose safe internet procedures One of the weakest points of any security system is the people who use it. Your company can provide handbooks and best practices to help keep your clients avoid poor Internet habits.
Controlling Networks with a WIPS System
A WIPS system helps keep the traffic on the unsecured network safe. It involves classifications and authentications that help ensure only legitimate users are on the network. As open access is still important, these systems are automated and set up to let most users access the network.
The first step is to classify clients. These are broken into two categories in most WIPS systems. Devices are classified as sanctioned or unsanctioned devices. The devices that are always on the network are sanctioned. These commonly include corporate devices like scanners, printers, and POS devices. They are devices that are cleared within the WIPS system. For other devices, like guest phones and laptops, a classification of unsanctioned is given. These devices are then routed to the appropriate network.
The services that your company provides must be able to keep the network as secure as possible. This involves finding unauthorized devices, dealing with those devices without impacting the rest of the network, and have it all work with very little work on the part of your client. They need to have the comfort in knowing that your solution just works.
Hotels and convention centers look to MSP technology to help them provide key services. The availability of mobile and public Internet access is a growing feature. To keep things safe, they search for MSP services to setup and secure these features. Your client base grows when you offer competent services to support their wireless efforts.
Providing MSP Technology: Wireless Services and Security was last modified: July 7th, 2017 by Mark McGarvey