Call Answering Services for Your Business
Outsourcing to Us Will Save You Time Money
Let us become an extension of your team, answering calls for your business as if we are based in your office. Our trusted service is available 24 hours a day, 365 days a year, to ensure you never miss an important call or a new business opportunity.
From basic reception calls to emergency response, our fully trained PAs will save you time and money, whilst ensuring that your business runs smoothly day in, day out. We’ll seamlessly transfer calls through to your team, or deal with the caller as per your request, sending you details in real-time to keep you informed of call activity.
Experts in Quality Call Handling
Before we start to answer your calls, we will fully immerse ourselves in your business and its culture. You can even give us specific training and instructions if you like. Then we will deliver a cost-effective call answering package that is customised to your company’s needs.
Our fully trained PAs will answer incoming calls for you as though they are based in your office. We aim to answer each call within three rings: no engaged tone, no automated voicemail – just a friendly professional who will look after your clients.
By choosing us, your business will have somebody there to answer calls 24 hours a day, 7 days a week, 365 days a year. That means you’ll be covered during office hours, but also during the evenings and weekends – so your customers will always be able to get in touch with you.
Customise Your Call Answering Package
You choose exactly how we help you, your package can be as simple or as sophisticated as you want it to be. Here are some of our main offerings:
Message taking service we take a name, number, and message from all the calls we answer on your behalf.
Virtual switchboard we take your calls and transfer them through to the right person in your business.
Overflow reception our PA s support your in-house team as and when you need us.